EN
繁
简
About the ICB
Introduction
Welcome Message
Objectives
The General Committee
Members List
Event Highlights
Lodging a Complaint
How to Lodge a Complaint?
Terms of Reference
Adjudication for Claim-related Complaints
Introduction
Processing of Claim-related Complaints Flow Chart
Insurance Claims Complaints Panel
Members of the Complaints Panel
Power of the Complaints Panel
Mediation for Non-claim related Complaints
Introduction
Processing of Non-claim related Complaints Flow Chart
The ICB List of Mediators
Information Centre
Annual Report
Newsletter (ICB Connect)
Media Release
Library for cases deliberated
by the Complaints Panel
Standard Forms
FAQ
Useful Link
Contact us
| Information Centre | Annual Report
Annual Report
Annual Report
2022/2023
+
Annual Report
2021/2022
+
Annual Report
2020/2021
+
Annual Report
2019/2020
+
Annual Report
2018/2019
+
Annual Report
2017/2018
+
Annual Report
2016/2017
+
Annual Report
2015/2016
+
Annual Report
2014/2015
+
Annual Report
2013/2014
+
Annual Report
2012/2013
+
Annual Report
2011/2012
+
Annual Report
2010/2011
+
Annual Report
2009/2010
+
Annual Report
2008/2009
+
Annual Report
2007/2008
+
Annual Report
2006/2007
+
Annual Report
2005/2006
+
Annual Report
2004/2005
+
2520 2728
2520 1967
29/F, Sunshine Plaza
353 Lockhart Road , Wanchai, Hong Kong
icb.enquiry@icb.org.hk
| Information Centre | Annual Report 
