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About the ICB
Introduction
Welcome Message
Objectives
The General Committee
Members List
Event Highlights
Lodging a Complaint
How to Lodge a Complaint?
Terms of Reference
Adjudication for Claim-related Complaints
Introduction
Processing of Claim-related Complaints Flow Chart
Insurance Claims Complaints Panel
Members of the Complaints Panel
Power of the Complaints Panel
Mediation for Non-claim related Complaints
Introduction
Processing of Non-claim related Complaints Flow Chart
The ICB List of Mediators
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Annual Report
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