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About the ICB
Introduction
Welcome Message
Objectives
The General Committee
Members List
Event Highlights
Lodging a Complaint
How to Lodge a Complaint?
Terms of Reference
Adjudication for Claim-related Complaints
Introduction
Processing of Claim-related Complaints Flow Chart
Insurance Claims Complaints Panel
Members of the Complaints Panel
Power of the Complaints Panel
Mediation for Non-claim related Complaints
Introduction
Processing of Non-claim related Complaints Flow Chart
The ICB List of Mediators
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by the Complaints Panel
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| About the ICB | Events Highlights
Events Highlights
Briefing and Orientation Session for Mediators on the ICB List of Mediators
28 June 2018
The Insurance Claims Complaints Panel releases
Claims Complaints Statistics and Case Review for the Year 2017
21 March 2018
ICB Inauguration Ceremony
23 January 2018
ICB Media Gathering
17 January 2018
2520 2728
2520 1967
29/F, Sunshine Plaza
353 Lockhart Road , Wanchai, Hong Kong
icb.enquiry@icb.org.hk