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About the ICB
Introduction
Welcome Message
Objectives
The General Committee
Members List
Event Highlights
Lodging a Complaint
How to Lodge a Complaint?
Terms of Reference
Adjudication for Claim-related Complaints
Introduction
Processing of Claim-related Complaints Flow Chart
Insurance Claims Complaints Panel
Members of the Complaints Panel
Power of the Complaints Panel
Mediation for Non-claim related Complaints
Introduction
Processing of Non-claim related Complaints Flow Chart
The ICB List of Mediators
Information Centre
Annual Report
Newsletter (ICB Connect)
Media Release
Library for cases deliberated
by the Complaints Panel
Standard Forms
FAQ
Useful Link
Contact us
| Mediation for Non-claim related Complaints | Fee Schedule
Fee Schedule
The ICB will launch a new mediation service to handle non-claim related disputes in Q2/Q3 2018.
2520 2728
2520 1967
29/F, Sunshine Plaza
353 Lockhart Road , Wanchai, Hong Kong
icb.enquiry@icb.org.hk
| Mediation for Non-claim related Complaints | Fee Schedule