Insurance Complaints Bureau

The Insurance Claims Complaints Panel releases
Claim-related Complaints Statistics and Case Review for the Year 2023

22 Mar 2024

The Insurance Complaints Bureau signed Quadripartite
Memorandum of Understanding on Insurance Dispute Resolution Mechanism

30 Jun 2023

The Insurance Claims Complaints Panel releases
Claim-related Complaints Statistics and Case Review for the Year 2022

21 Mar 2023

The Insurance Claims Complaints Panel releases
Claim-related Complaints Statistics and Case Review for the Year 2021

26 Apr 2022

The Insurance Complaints Bureau announced
an increase in its jurisdiction limit from HK$1 million to HK$1.2 million

24 Dec 2021

Insurance Authority enters into Memorandum of Understanding with
Insurance Complaints Bureau to expedite the handling of claim-related disputes

1 Nov 2021

The Insurance Claims Complaints Panel releases
Claim-related Complaints Statistics and Case Review for the Year 2020

30 March 2021

The Insurance Complaints Bureau releases the
Launch of Case Library in the ICB website

15 October 2020

The Insurance Claims Complaints Panel releases
Claims Complaints Statistics and Case Review for the Year 2019

28 April 2020

The Insurance Claims Complaints Panel releases
Claims Complaints Statistics and Case Review for the Year 2018

9 April 2019

The Insurance Complaints Bureau will launch
New mediation service with effect from 16 July 2018

13 July 2018

The Insurance Claims Complaints Panel releases
Claims Complaints Statistics and Case Review for the Year 2017

21 March 2018

ICB Inauguration Ceremony

23 January 2018

The Insurance Claims Complaints Bureau has changed its name to The Insurance Complaints Bureau on 16 January 2018

17 January 2018